Tea Spin Privacy Policy

1. Data We Collect

We collect the following personal data:

  • Name, date of birth, and address
  • Email address and phone number
  • Payment card details and transaction history
  • Identity verification documents
  • Game play data and betting history
  • Device information and IP addresses
  • Website usage data through cookies

2. How We Collect Data

Tea Spin Casino collects data when you:

  • Register for an account
  • Make deposits or withdrawals
  • Play games on our website
  • Contact customer support
  • Visit our website
  • Subscribe to marketing communications

3. Why We Use Your Data

We use your personal data to:

  • Operate your casino account
  • Process payments and withdrawals
  • Verify your identity and age
  • Comply with UK gambling laws
  • Prevent fraud and money laundering
  • Provide customer support
  • Send marketing communications (with consent)
  • Improve our services

4. Legal Basis for Processing

We process your data based on:

  • Contract performance – to provide casino services
  • Legal obligations – to comply with gambling regulations
  • Legitimate interests – to prevent fraud and improve services
  • Consent – for marketing communications

5. Data Sharing

We may share your data with:

  • Payment processors for transactions
  • Identity verification services
  • UK Gambling Commission when required
  • Law enforcement agencies when legally required
  • Third-party service providers who help operate our casino
  • Auditors and legal advisors

6. Data Storage and Security

Your data is stored on secure servers in the UK and EU. We use encryption and other security measures to protect your information. Access to your data is limited to authorized staff only.

7. Data Retention

We keep your data for:

  • Account data – 5 years after account closure
  • Transaction records – 5 years as required by law
  • Identity documents – 5 years after account closure
  • Marketing data – until you withdraw consent
  • Website usage data – 2 years

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (in certain circumstances)
  • Restrict processing of your data
  • Object to processing
  • Data portability
  • Withdraw consent for marketing

9. Cookies

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyse website traffic
  • Provide targeted advertising

You can control cookies through your browser settings. Some website functions may not work if you disable cookies.

10. Marketing Communications

We may send you marketing emails about promotions and new games. You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting customer support.

11. Age Verification

We collect and verify age information to ensure all users are 18 or older. This is required by UK gambling laws. We may use third-party services to verify your age and identity.

12. Data Breaches

If a data breach occurs that poses a risk to your rights, we will notify you within 72 hours. We will also report the breach to the Information Commissioner’s Office as required by law.

13. International Transfers

Your data may be transferred to countries outside the UK for processing. We ensure adequate protection through approved transfer mechanisms such as adequacy decisions or standard contractual clauses.

14. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website. The updated policy will show the new effective date.

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